privacy policy
Purpose of use of customer information in our company
We will use the customer information collected on this site for the following purposes. When permitted by law ・ Except when the consent of the person is obtained in advance
We will not handle customer information beyond the scope necessary to achieve the following purposes of use.
To provide the services requested by the customer, such as delivery of ordered products and delivery of e-mail newsletters.
To obtain statistical data to take measures to provide higher quality services to our customers.
Use of personal information
In principle, this site shall use customer's personal information within the scope of the above-mentioned "purpose of acquiring personal information".
If you use it outside the scope of "Purpose of collecting personal information", you must obtain the consent of the customer in advance.
Contents of customer information collected by us
The customer information we collect for the above purposes on this site includes the following.
Full name
Zip code, address
phone number
mail address
sex
Birthday
All of the above personal information is provided by the "customer's will".
However, if you do not provide these customer information,
Some services may not be available.
Implementation of safety measures
We, in order to ensure the accuracy and safety of customer information,
Implementing security measures such as information security measures, unauthorized access to personal information,
Or, we will surely prevent the loss, destruction, falsification, leakage, etc. of personal information.
In addition, as a result of internal audits, based on actual cases of market security accidents and requests from customers, etc.
If improvement is needed, we will promptly correct it.
Providing customer information to third parties
We will not obtain the consent of the person in advance except in the following cases.
We will not provide customer information to third parties.
When the prior consent of the customer has been obtained.
This site is to provide the service you desire
When disclosing or providing to the outsourced business to the extent necessary.
When disclosing or providing statistical data in a format that does not identify an individual.
Conclude contracts such as confidentiality obligation regarding personal information, prohibition of re-provision and sharing of responsibility in the event of an accident
When disclosing or providing personal information to a third party whose handling is guaranteed to be the same as this site.
When a disclosure request with legal obligation is received from a court, prosecution, police or other judicial or administrative agency.
When the Company reasonably determines that it is necessary to protect the rights, property, safety, etc. of this site or a third party.
And have deposit Nitsu of customer information
When we outsource the handling of customer information to a third party outside the company due to business consignment, etc., we will ensure the safety management of the deposited customer information.
We will select an appropriate contractor and supervise the contractor as necessary and appropriate.
We entrust the information necessary for business to the following business consignment companies.
These companies are obliged to keep personal information confidential and are prohibited from using the information for any other purpose.
As a product delivery service: orderer name, delivery address information, delivery product information
Yamato Transport Co., Ltd.
Sagawa Express Co., Ltd.
Other
As a credit card payment service: credit card information and order information
Stripe
PayPal
About correction / suspension of use of personal information
If the customer wishes to correct or suspend the use of personal information, please contact us from the inquiry page. We will respond promptly after confirming that you are the person.
* This site also has a "Confirm / Change Registration Information" page so that you can check whether your registered personal information is accurate and up-to-date, and you can always update the information. I will.
Matters concerning customer information
When we receive a request for disclosure of customer information from the person, we will disclose the customer information by the method agreed with the person. However, disclosure may be refused in the following cases. In that case, I will explain the reason why we cannot disclose it. In addition, we may charge the cost required for disclosure. In that case, we will inform you of the amount in advance. ..
When there is a risk of harming the life, body, property or other rights and interests of the person or a third party by making the disclosure
When disclosure violates the law
Notification of purpose of use of customer information When we receive a request for notification of purpose of use of customer information from the person, we will inform you of the purpose of use. However, we may not notify you in the following cases. In that case, we will inform you that we will not notify you with the reason. In addition, we may charge the fee required for notification. In that case, we will inform you of the amount in advance.
When there is a risk of harming the life, property or other rights and interests of the person or a third party by notifying the person of the purpose of use
When there is a risk of harming our rights or legitimate interests by notifying the person of the purpose of use
When it is necessary for a national institution or a local public body to cooperate in carrying out the affairs stipulated by law, there is a risk that notifying the person of the purpose of use will hinder the performance of the affairs. If
Regarding correction of customer information, etc. We received a request from the person to correct, add or delete the content of the customer information (hereinafter referred to as "correction, etc.") because the content of the customer information is not true. In that case, we will investigate the facts without delay within the range necessary to achieve the purpose of use, and if we find that there is a reason for the request, we will make necessary corrections. If we make any corrections, we will notify you to the extent possible.
Regarding suspension of use of customer information, etc. The Company has obtained from the person the customer information collected by the Company for reasons other than the purpose for which the consent of the person has been obtained in advance, or by improper means. If there is a request to suspend or delete the use of the customer information (hereinafter referred to as "suspension of use, etc.") for some reason, we will conduct the necessary investigation and suspend the use of the customer information, etc. Or take alternative measures to protect your rights. If you stop using the service, we will notify you accordingly.
Suspension of provision of customer information to a third party We will provide the customer information that we hold to a third party without the prior consent of the person. If there is a request to suspend the provision of the customer information, we will conduct the necessary investigation, and if it is found that there is a reason for the content of the request, we will suspend the provision of the customer information to a third party. I will.
Request procedure The above requests 1 to 5 will be handled by the person in charge of personal information management of our company. Please note that we may confirm your identity when making inquiries about customer information.
Busters Company Co., Ltd. Personal Information Manager Contact Phone: 03-6416-8689
Correspondence time: Weekdays 10: 00-18: 00
Email address: info@busters.co.jpQuestions and complaints regarding the handling of customer information and security management measures for customer information will be accepted through our personal information management manager (above). In that case, please contact us by letter or email.
Revised privacy policy
We may review and improve this "Privacy Policy" as needed to reflect customer feedback. When we post a revised version of this privacy policy, we will also update the last updated date on this page. If we make any material changes to this privacy policy or how we use your personal information, we will prominently notify you of these changes before making such changes. Please check this privacy policy regularly to see how our site protects your customer's information.
Inquiries regarding the handling of personal information
Busters Company Co., Ltd. Address: 1-18-23 Shoto, Shibuya-ku, Tokyo 150-0046
Contact Phone: 03-6416-8689
Correspondence time: Weekdays 10: 00-18: 00
Email address: info@busters.co.jp
April 15 , 2018